Terms & Conditions

Occupancy

• Strictly 2 person ADULTS ONLY accommodation. No infants or children allowed.

• Only guests on booking allowed on site.

• There are No Exceptions.

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Pets Policy

STRICTLY NO PETS ALLOWED

• Sorry, we know how pets are like family however this restriction is in place due to the

  high level biosecurity risks involved, and for the protection of livestock, native fauna and your pet.

• There are No Exceptions.

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Booking Flexibility & Cancellation Policy

We understand that plans can change, and we’re here to make the process as easy as possible.

Please refer to the information below regarding our change of date and cancellation timeframes and fees.

Change of Date

•     You're welcome to change your booking dates free of charge up to 21 days

  before check-in subject to availability.

•     Changes made within 21 days of arrival will be treated as a cancellation, and the full room charge will apply.

Cancellations

• Cancellations made more than 21 days prior to arrival are fully refundable minus a $25 admin fee.

• Non refundable if cancelled within 21 days of your check-in date.

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Additional info

• For bookings made more than 14 days before check-in, we allow a 24-hour change of mind/cancellation, or amendment less a $25 administration fee.

• If your stay is cut short for any reason, we do not to offer a refund for early departures, or any unused nights.

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We’re always happy to help with any questions or concerns.

Please don’t hesitate to reach out.

Email: thesilosaccommodation@gmail.com