Terms and conditions

Third-Party Services, Activities, Assumption of Risk and Liability

The Silos Accommodation may assist guests in arranging, booking, recommending or facilitating services, activities and experiences provided by independent third-party operators. These may include, but are not limited to, hot air ballooning, massage and wellness treatments, yoga, Pilates, farm or agricultural experiences, tours, cultural experiences, food and wine experiences, transport and other recreational or tourism activities.

Independent Third-Party Providers

Unless expressly stated otherwise, third-party operators are independent businesses and are not employees, agents, contractors or representatives of The Silos Accommodation.

The Silos Accommodation may facilitate a booking, accept payment on behalf of a provider, provide information about an experience, or allow a third-party provider to conduct a service at or from the property. This does not mean that The Silos Accommodation operates, controls, supervises or assumes responsibility for that service or activity.

Third-party services may take place on the premises of The Silos Accommodation, elsewhere on Kameruka, or at an off-site location. The location of the service does not alter the independent status of the third-party provider.

Participation and Assumption of Risk

Participation in any third-party service or activity is voluntary and undertaken at the guest's own risk.

Guests acknowledge that tourism, recreational, wellness, agricultural and outdoor activities may involve inherent and other risks, including risks associated with weather, terrain, animals, vehicles, equipment, physical exertion, heights, hot air ballooning, slips, trips, falls, rural environments and the acts or omissions of other persons.

Each guest is responsible for considering whether an activity is appropriate for their individual circumstances and for complying with all safety instructions, eligibility requirements, risk warnings and terms and conditions imposed by the relevant third-party provider.

Where requested by a third-party provider, guests must complete any waiver, medical declaration, risk acknowledgement or other documentation required by that provider before participating.

Third-Party Liability

To the maximum extent permitted by law, The Silos Accommodation, its owners, employees and representatives accept no liability for any injury, illness, death, loss, damage, expense or other claim suffered or incurred by a guest or their property arising from or in connection with participation in a service or activity supplied, operated or controlled by an independent third-party provider, whether that service or activity occurs on-site or off-site.

This includes, without limitation, loss, injury or damage arising from the acts, omissions, negligence, equipment, vehicles, facilities, instructions, decisions or conduct of a third-party provider or its employees, contractors or representatives, to the extent permitted by law.

Any claim arising directly from the provision of a third-party service or activity should be made against the relevant third-party provider.

Personal Property

Guests remain responsible for their personal belongings while participating in third-party services or activities. To the maximum extent permitted by law, The Silos Accommodation accepts no responsibility for the loss, theft or damage of personal property occurring during or in connection with a third-party activity, whether conducted on-site or off-site.

Changes, Cancellations and Conditions

Third-party services may be affected by weather, safety considerations, operator availability, minimum participation requirements, mechanical issues or other circumstances beyond the control of The Silos Accommodation.

The Silos Accommodation is not responsible for a third-party provider's decision to cancel, postpone, modify or terminate an activity. Any refund, rescheduling or cancellation entitlement relating to a third-party service is subject to the applicable provider's terms and conditions and any rights available to the guest under Australian Consumer Law.

Guest Responsibility

By booking or participating in a third-party service or activity, the guest acknowledges that:

• they participate voluntarily and accept the risks reasonably associated with the activity;

• they will follow all reasonable safety instructions and directions provided by the third-party operator;

• they are responsible for providing the operator with accurate information reasonably required for safe participation, including information concerning fitness, mobility, weight or other participation requirements where relevant;

• they must determine whether they are physically capable of safely participating and seek appropriate professional advice where necessary; and

• The Silos Accommodation's recommendation, facilitation or arrangement of an activity does not constitute a guarantee that the activity is suitable for that guest.

Limitation Required by Law

Nothing in these Terms and Conditions is intended to exclude, restrict or modify any consumer guarantee, right, remedy or liability that cannot lawfully be excluded, restricted or modified under the Competition and Consumer Act 2010 (Cth), including the Australian Consumer Law, the Civil Liability Act 2002 (NSW), or any other applicable law.

Where liability cannot lawfully be excluded, any limitation or exclusion contained in these Terms will apply only to the maximum extent permitted by law.

Acceptance

By completing a booking with The Silos Accommodation, guests acknowledge that they have read, understood and agreed to these Terms and Conditions, including this Third-Party Services, Activities, Assumption of Risk and Liability clause.

Where a booking is made on behalf of another guest, the person making the booking is responsible for bringing these Terms and Conditions to the attention of all guests included in the booking.